Ivor Madžar.Knowledge Library

Getting clients 22 MIN READ

Build a client pipeline you can maintain

Create a lightweight system for tracking opportunities, conversations, and follow-ups.

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Keep a visible next action

A client pipeline can be a simple table. Its purpose is to reduce what you need to remember about active opportunities. Track the person, the situation they want to improve, the current stage, and the next action with a date. Those details usually tell you more than a long list of names and hopeful estimates.

Use stages that reflect actual events. “Conversation planned” and “proposal sent” are easier to interpret than vague labels such as “warm.” Keep a short note about what was agreed. When you return to an opportunity, you should be able to see what happened and why the next action makes sense.

Review before adding complexity

Look through the list at a regular time each week. Close opportunities that no longer need attention, update dates that have changed, and choose the actions that matter now. A pipeline is only useful when its contents reflect current conversations, so the review matters more than the number of fields you create.

Add a field when a recurring question cannot be answered from the existing information. If you repeatedly need to know who makes a decision, include that detail. Avoid collecting information you never use. A maintainable pipeline supports thoughtful follow-up and gives you a realistic view of work that may develop.

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